Medical and Accident Claims
Academy Plus does not have authority to deal with claims. In the event that you need to make a medical expenses claim you should read the claims sections in the policy documentation provided to you.
How to make a claim
It is essential that you to follow these instructions to be able to make a claim including the use of Approved Hospitals.
All medical claims must be notified to Sedgwick, the insurer’s Claims Administrator as soon as possible and within 30 days of the expense being incurred (by telephoning 00 353 (0) 1 299 4808; or by claims correspondence email firstname.lastname@example.org.
Sedgwick must be notified in advance of any Medical Expenses claim likely to exceed EUR 250 or where You intend to seek treatment at a hospital other than an Approved Hospital. Failure to do so may render your claim voidable.
You must not sign any form agreeing to be treated as a private patient without the prior written agreement of the Claims Administrator.
You are responsible for paying the first EUR100 of any claim.
When making a claim You must:
a. quote the policy reference number on this document; and
b. provide as much information about the claim as possible to ensure that your claim can be dealt
with as quickly as possible.